Error codes

Type the code from the teach pendant, or words from the message. Each directory is grouped the way the maker prints it: by robot generation, then by section.

35 codes from Universal Robots

C355A1 · Unknown safety system message, id {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A2 · Unknown safety system version, id {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A4 · Violation caused by safety API client

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A5 · Safeguard reset time is out of range, received value {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A6 · Retransmission of configuration is not allowed

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A7 · Provided an invalid configuration

Universal Robots · e-Series and Later Models

C355 Safety API

C355A8 · The execution time is greater than the period for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A9 · The superviser max execution time is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A10 · The max superviser period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A11 · Restart period is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A12 · The applied value is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A13 · The upper limit is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A14 · The lower limit is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A15 · Supervisor period is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A16 · Supervisor max execution time is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A17 · Hashes are identical for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A18 · Seeds are identical for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A19 · Supervisor with ID {unsigned} is faster than the limitset supervisor

Universal Robots · e-Series and Later Models

C355 Safety API

C355A20 · The limitset supervisor period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A21 · The actual supervisor period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A22 · The limitset supervisor is not configured

Universal Robots · e-Series and Later Models

C355 Safety API

C355A23 · Timeout violation caused by supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A24 · Time passed {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A25 · Validation of hash failed for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A26 · Actual seed {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A27 · Expected hash {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A28 · Actual hash {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A29 · Alternation of seed failed for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A30 · Incompatible Safety URCap

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A31 · Failed UUID seed validation

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A32 · Invalid tool speed limit, value was {float}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A33 · Invalid stopping distance limit, value was {float}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A34 · The received hash does not match the hash from the installation

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A35 · The identifier is incorrect

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A36 · Validation of crc failed for message ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

Universal Robots C355A1

Unknown safety system message, id {unsigned}

What to do: p. 149 of Universal Robots’s directoryAll Universal Robots codes

MakerUniversal Robots

Applies toe-Series and Later Models

SectionC355 Safety API

Page149

Cause, as the directory gives them

• The safety API client message is unknown to the UR safety system.

From Universal Robots’s own error code directory. The steps to fix it are the maker’s and are on the page linked above, not copied here.