Service Manager

Are you ready to shape the future of industrial robotic systems?

Mujin is transforming how industrial robots perceive, plan, and execute work by bringing real-time intelligence to the factory floor through MujinOS, our hardware-agnostic, software-defined automation platform.

Position: Service Manager

We are looking for an experienced Service Manager to lead and develop our after-sales service operations at Mujin Europe.

In this role, you will be responsible for building and managing a high-performing service team, ensuring reliable technical support for our customers, and establishing scalable service processes and infrastructure.

You will oversee field service activities, implement a service ticketing system, and develop our 24/7 remote support capabilities. Working closely with customers and internal teams, you will play a key role in ensuring customer satisfaction, operational efficiency, and continuous improvement.

Responsibilities

Requirements

About Mujin

Mujin is redefining manufacturing and logistics with advanced software that enables robots to perform complex, real-world tasks using proprietary Physical AI and digital-twin technologies.

At the core is MujinOS, a unified automation platform that connects robots, AGVs, storage systems, sensors, and other equipment into one intelligent digital environment. MujinOS powers facility-wide optimization and scalable, reliable deployment of next-generation automation.

Our goal is to set a new global standard—making it easy for any enterprise to deploy, manage, and scale advanced robotics with confidence.

Why Join Our Team

• Competitive compensation reflecting your skills and impact

• Paid time off (vacation, sick leave, holidays)

• International, inclusive, and collaborative culture

• Clear opportunities for growth, technical advancement, and leadership

Are you ready to be a part of the Mujin journey and shape the future of robotics in Europe?

Apply via this posting with your CV.

At Mujin, we believe in a thorough and transparent recruitment process to ensure the best fit for both the candidate and the company. After submitting your application through our job site, our team will carefully review your CV to evaluate your qualifications and experience. If your profile aligns with the role’s requirements, you will be invited to complete a technical assessment, which will be sent to you via a direct link.

Please note that we only accept applications through our job site and kindly ask that you refrain from submitting CVs via email. Thank you for your cooperation.