Error codes

Type the code from the teach pendant, or words from the message. Each directory is grouped the way the maker prints it: by robot generation, then by section.

4,739 codes · page 115 of 119

C354A15 · The SCB does not respond

Universal Robots · e-Series and Later Models

C354 Initialization ErrorCause given

C354A16 · Failed to start Xillybus device scanning

Universal Robots · e-Series and Later Models

C354 Initialization ErrorCause given

C354A17 · Failed to read the safety configuration

Universal Robots · e-Series and Later Models

C354 Initialization ErrorCause given

C354A18 · Communication initialization failed

Universal Robots · e-Series and Later Models

C354 Initialization ErrorCause given

C355A1 · Unknown safety system message, id {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A2 · Unknown safety system version, id {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A4 · Violation caused by safety API client

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A5 · Safeguard reset time is out of range, received value {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A6 · Retransmission of configuration is not allowed

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A7 · Provided an invalid configuration

Universal Robots · e-Series and Later Models

C355 Safety API

C355A8 · The execution time is greater than the period for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A9 · The superviser max execution time is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A10 · The max superviser period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A11 · Restart period is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A12 · The applied value is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A13 · The upper limit is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A14 · The lower limit is {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A15 · Supervisor period is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A16 · Supervisor max execution time is outside allowed range for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A17 · Hashes are identical for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A18 · Seeds are identical for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A19 · Supervisor with ID {unsigned} is faster than the limitset supervisor

Universal Robots · e-Series and Later Models

C355 Safety API

C355A20 · The limitset supervisor period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A21 · The actual supervisor period is {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A22 · The limitset supervisor is not configured

Universal Robots · e-Series and Later Models

C355 Safety API

C355A23 · Timeout violation caused by supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A24 · Time passed {unsigned}ms

Universal Robots · e-Series and Later Models

C355 Safety API

C355A25 · Validation of hash failed for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A26 · Actual seed {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A27 · Expected hash {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A28 · Actual hash {hex}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A29 · Alternation of seed failed for supervisor with ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety API

C355A30 · Incompatible Safety URCap

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A31 · Failed UUID seed validation

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A32 · Invalid tool speed limit, value was {float}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A33 · Invalid stopping distance limit, value was {float}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A34 · The received hash does not match the hash from the installation

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A35 · The identifier is incorrect

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C355A36 · Validation of crc failed for message ID {unsigned}

Universal Robots · e-Series and Later Models

C355 Safety APICause given

C357A0 · Payload CoG is outside reach of robot

Universal Robots · e-Series and Later Models

C357 Too high static load on {deviceName}

Universal Robots C354A15

The SCB does not respond

What to do: p. 148 of Universal Robots’s directoryAll Universal Robots codes

MakerUniversal Robots

Applies toe-Series and Later Models

SectionC354 Initialization Error

Page148

Cause, as the directory gives them

• The SCB was rebooted but did not reach a responsive state

From Universal Robots’s own error code directory. The steps to fix it are the maker’s and are on the page linked above, not copied here.