Error codes

What a robot’s error code means, from the maker’s own directory, with a link to the page where the maker says what to do about it.

Type the code from the teach pendant, or words from the message. Each directory is grouped the way the maker prints it: by robot generation, then by section.

4,739 codes · page 113 of 119

C342A1 · Motor datasheet unavailable

Universal Robots · e-Series and Later Models

C342 Motor ParametersCause given

C342A2 · Loading of the motor parameters file failed.

Universal Robots · e-Series and Later Models

C342 Motor ParametersCause given

C343A0 · Critical error

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A1 · Failed to access the joint general datasheet, as the datasheet has not been loaded

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A2 · Failed to access the joint gear datasheet, as the datasheet has not been loaded

Universal Robots · e-Series and Later Models

C343 Joint Configuration

C343A3 · Failed to access the joint motor datasheet, as the datasheet has not been loaded

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A4 · Failed to access the joint PCBA datasheet, as the datasheet has not been loaded

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A5 · Failed to load the joint general datasheet

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A6 · Failed to load the joint gear datasheet

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A7 · Failed to load the joint motor datasheet

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A8 · Failed to load the joint PCBA datasheet

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A24 · Unsupported joint type

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A25 · Unsupported motor type

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A33 · The joint have the gear type {unsigned} installed, which is not allowed

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A34 · The joint have the motor type {unsigned} installed, which is not allowed

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A41 · The motor type could not be read from the hardware configuration

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A42 · Failed to access the joint type, as the joint type is still undetermined

Universal Robots · e-Series and Later Models

C343 Joint Configuration

C343A43 · The gear type could not be read from the hardware configuration

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A46 · Failed to determine original joint type due to invalid PCB type {unsigned}

Universal Robots · e-Series and Later Models

C343 Joint Configuration

C343A47 · Failed to determine original joint type due to missing motor type information

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A48 · Failed to determine joint type

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C343A50 · The loaded firmware is too old to work with the calibration data stored in the joint

Universal Robots · e-Series and Later Models

C343 Joint Configuration

C343A51 · The loaded firmware is too old to fully utilize the calibration data stored in the joint

Universal Robots · e-Series and Later Models

C343 Joint ConfigurationCause given

C347A4 · More robot cable extenders detected than are supported.

Universal Robots · e-Series and Later Models

C347 Network MapCause given

C347A5 · The far end of the robot cable extender was not detected.

Universal Robots · e-Series and Later Models

C347 Network MapCause given

C348A1 · Receive error

Universal Robots · e-Series and Later Models

C348 External Axes BusCause given

C348A2 · Send error

Universal Robots · e-Series and Later Models

C348 External Axes BusCause given

C348A3 · Target joints calculation failed

Universal Robots · e-Series and Later Models

C348 External Axes BusCause given

C348A4 · An enabled external axis at index {unsigned} is no longer receiving drive status updates

Universal Robots · e-Series and Later Models

C348 External Axes BusCause given

C349A0 · Length check error, incorrect length detected for base light ring: {unsigned}

Universal Robots · e-Series and Later Models

C349 Base lightCause given

C349A2 · Current for the red color was {float} A, which is outside the allowed range

Universal Robots · e-Series and Later Models

C349 Base light

C349A3 · Current for the green color was {float} A, which is outside the allowed range

Universal Robots · e-Series and Later Models

C349 Base lightCause given

C349A4 · Current for the blue color was {float} A, which is outside the allowed range

Universal Robots · e-Series and Later Models

C349 Base lightCause given

C349A5 · Current for the yellow color was {float} A, which is outside the allowed range

Universal Robots · e-Series and Later Models

C349 Base lightCause given

C350A0 · Joint position drifted more than allowed

Universal Robots · e-Series and Later Models

C350 Failed brake systemCause given

C350A1 · State transition is not permitted with a failed brake system

Universal Robots · e-Series and Later Models

C350 Failed brake systemCause given

C350A3 · Failure detected in brake system

Universal Robots · e-Series and Later Models

C350 Failed brake systemCause given

C351A0 · Unexpected tool detected

Universal Robots · e-Series and Later Models

C351 Robot configurationCause given

C351A1 · Unexpected {deviceName} joint detected

Universal Robots · e-Series and Later Models

C351 Robot configurationCause given

C351A2 · Unexpected base light detected

Universal Robots · e-Series and Later Models

C351 Robot configurationCause given