Error codes

Type the code from the teach pendant, or words from the message. Each directory is grouped the way the maker prints it: by robot generation, then by section.

4,739 codes · page 111 of 119

C309A11 · Lost {unsigned} Keep-Alive message(s) in a row from Safety Control BoarduPB

Universal Robots · e-Series and Later Models

C309 Keep-AliveCause given

C309A14 · Invalid command received in Keep-Alive message from SCB-uPA.

Universal Robots · e-Series and Later Models

C309 Keep-AliveCause given

C309A15 · Invalid command received in Keep-Alive message from SCB-uPB.

Universal Robots · e-Series and Later Models

C309 Keep-AliveCause given

C310A0 · Critical error

Universal Robots · e-Series and Later Models

C310 Joint Temperature ManagerCause given

C312A0 · Critical error

Universal Robots · e-Series and Later Models

C312 Data validationCause given

C314A0 · Critical error

Universal Robots · e-Series and Later Models

C314 SPI IOCause given

C314A5 · Expected OSSD pulse were not detected on CO{unsigned}

Universal Robots · e-Series and Later Models

C314 SPI IOCause given

C314A6 · An unexpected OSSD pulse was detected on CO{unsigned}

Universal Robots · e-Series and Later Models

C314 SPI IOCause given

C314A7 · The IO voltage is missing or below threshold

Universal Robots · e-Series and Later Models

C314 SPI IO

C314A8 · The configurable safety outputs were not low when expected

Universal Robots · e-Series and Later Models

C314 SPI IOCause given

C315A0 · Self-test failed

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A1 · Verification found an error at index {unsigned}

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A2 · Checked in at {float_1_3} ms which is outside the permitted window.

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A5 · Keeper module ran out of space.

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A6 · Trying to register checkpoint with uninitialized keeper.

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A7 · Keeper failed to initialize, as it was already initialized.

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C315A28 · The watchdog configuration could not be applied

Universal Robots · e-Series and Later Models

C315 WatchdogCause given

C316A0 · Unknown ID

Universal Robots · e-Series and Later Models

C316 MCUCause given

C316A1 · This version of the firmware is obsolete and needs to be updated

Universal Robots · e-Series and Later Models

C316 MCUCause given

C316A9 · The device is not whitelisted

Universal Robots · e-Series and Later Models

C316 MCUCause given

C328A2 · Flash device is not supported, JEDEC data for device is: {hex}

Universal Robots · e-Series and Later Models

C328 Transceiver miscellaneousCause given

C329A3 · Channel {unsigned} not configured

Universal Robots · e-Series and Later Models

C329 AXI STREAMCause given

C329A4 · Write failed, {unsigned} messages dropped

Universal Robots · e-Series and Later Models

C329 AXI STREAMCause given

C330A1 · Injection-Molding-Machine-Interface E-Stop output readback does not match produced value: {hex}

Universal Robots · e-Series and Later Models

C330 IMMI IOCause given

C330A2 · Injection-Molding-Machine-Interface Moulding Area Free output readback does not match produced value: {hex}

Universal Robots · e-Series and Later Models

C330 IMMI IOCause given

C330A3 · Injection-Molding-Machine-Interface 24V IO voltage outside acceptable range

Universal Robots · e-Series and Later Models

C330 IMMI IOCause given

C330A4 · Injection-Molding-Machine-Interface 48V voltages outside acceptable range

Universal Robots · e-Series and Later Models

C330 IMMI IOCause given

C331A0 · Critical error

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A1 · The velocity of the friction model is outside the limits,

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A2 · The current of the friction model is outside the limits

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A3 · The temperature of the friction model is outside the limits

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A4 · The element count of the friction model is wrong

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A5 · The calibration file for the friction model validation was not found

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C331A6 · The limit data for the friction model was not found

Universal Robots · e-Series and Later Models

C331 Friction modelCause given

C332A0 · Critical error

Universal Robots · e-Series and Later Models

C332 Servo configurationCause given

C333A0 · Critical error

Universal Robots · e-Series and Later Models

C333 File messageCause given

C337A0 · Critical error

Universal Robots · e-Series and Later Models

C337 Control parametersCause given

C338A0 · Critical error

Universal Robots · e-Series and Later Models

C338 PROFIsafeCause given

C338A6 · A PROFIsafe message was received, but there is no valid configuration

Universal Robots · e-Series and Later Models

C338 PROFIsafeCause given

C338A7 · A PROFIsafe message was received and PROFIsafe was disabled.

Universal Robots · e-Series and Later Models

C338 PROFIsafe

Universal Robots C309A11

Lost {unsigned} Keep-Alive message(s) in a row from Safety Control BoarduPB

What to do: p. 121 of Universal Robots’s directoryAll Universal Robots codes

MakerUniversal Robots

Applies toe-Series and Later Models

SectionC309 Keep-Alive

Page121

Cause, as the directory gives them

• A invalid amount of Keep-Alive messages have been lost from the Safety Control Board Processor B

From Universal Robots’s own error code directory. The steps to fix it are the maker’s and are on the page linked above, not copied here.